Privacy Policy

Introduction

ApexForgeres AS ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at apexforgeres.pro or use our remote team management services.

As a Norwegian company operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy describes our practices regarding the data we collect and how we use your information to provide and improve our services.

Data Controller Information

The data controller for your personal information is:

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically when you use our services.

Information You Provide to Us

• Contact information (name, email address, phone number)
• Company information and job title
• Communication preferences
• Messages and enquiries you send to us
• Account information when you register for our services
• Payment and billing information

Information We Collect Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Cookies and similar tracking technologies
• Location data (general geographic location based on IP address)

How We Use Your Information

We use the personal information we collect for various purposes based on our legitimate business interests and your consent where required. The use of your data helps us provide, maintain, and improve our remote team management services.

Primary Uses

• To provide and deliver our remote team management services
• To respond to your enquiries and provide customer support
• To process transactions and manage billing
• To communicate with you about our services and updates
• To personalise your experience with our platform
• To analyse and improve our website and services

Marketing and Communications

With your consent, we may use your contact information to send you marketing communications about our services, industry insights, and company updates. You can opt out of these communications at any time by using the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legal obligation: When we need to comply with legal requirements
• Legitimate interests: When processing is necessary for our legitimate business interests and does not override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and services
• When required by law or to comply with legal obligations
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition
• With your explicit consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for processing.

• Contact information: Retained for the duration of our business relationship and up to 7 years after termination for legal compliance
• Website usage data: Typically retained for 26 months for analytics purposes
• Marketing communications: Until you unsubscribe or withdraw consent
• Financial records: Retained for 7 years as required by Norwegian law

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: You can request information about the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your data
• Right to data portability: You can request a copy of your data in a structured format
• Right to object: You can object to certain types of processing
• Right to withdraw consent: You can withdraw consent at any time where processing is based on consent

International Data Transfers

As we operate primarily within the European Economic Area (EEA), your data is generally processed within the EEA. If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.